FACTORS ASSOCIATED WITH NURSE PERFORMANCE AT THE INPATIENT INSTALLATION OF THE SOUTH TANGERANG CITY GENERAL HOSPITAL IN 2023

Abstract

The primary focus of health services is nurse performance since maintaining and enhancing the quality of health services requires assessment. A bridge to guaranteeing the caliber of services rendered to patients is good performance. The fact that performance statistics did not rise by 50% between 2013 and 2015—the target performance criterion is 70–80%—indicates that performance levels among Indonesian nurses are still very poor and have not significantly improved. Data on nurse performance at RSU Kota Tangerang Selatan for the years 2019 (82%), 2020 (85.4%), 2021 (74.3%), and 2022 (75.8%). It is well known that in 2021–2022, nurses' performance did not meet the 80% target. Finding the variables associated with nurses' performance at the South Tangerang City Public Hospital's inpatient installation in 2023 was the aim of this study. This study's methodology combined a cross-sectional study design with a quantitative approach. With 59 respondents overall, complete sampling was the sample strategy employed in this investigation. The data was analyzed using the chi-square test and SPSS software. Age, gender, education, and years of service did not correlate with nursing performance, according to the bivariate analysis (p-value 0.503; 0.481; 0.219; 0.814 > 0.05). However, there was a correlation between nurse performance and the work environment (p-value 0.000 < 0.05) and work discipline (p-value 0.008 <0.05).